Nonprofit organizations often display a hesitance towards embracing technological advancements. However, the digital landscape offers a plethora of software solutions capable of streamlining various manual tasks prevalent in these organizations.

Remarkable transformations have been observed in nonprofits that have adopted technological solutions. For instance, organizations that were accustomed to physically depositing donation cheques have greatly benefited from incorporating online payment processing tools. Similarly, those relying on traditional postal services for member notifications have seen significant improvements by switching to texting software. Additionally, the burden of managing multiple social media accounts has been alleviated through the use of social media scheduling software.

Comprehensive Digital Toolkit for Nonprofits

A comprehensive list of over 200 online tools is available to assist nonprofits. This “nonprofit tool encyclopedia” comes with expert advice to tailor the selection to specific organizational needs. The majority of these tools offer free trials or basic accounts, and many provide discounts for nonprofits. Organizations can also access software discounts through partnerships with platforms like TechSoup.

Identifying Essential Nonprofit Software

When considering software investment, it’s crucial for nonprofits to identify tools that align with their specific operational needs and community experience. However, investing in a multitude of tools can be cost-prohibitive and lead to operational complexity. Hence, it’s advisable to select multifunctional tools that integrate well with each other, optimizing the software budget.

Categorized Software Tools for Nonprofits

The list of software tools is categorized for easier navigation:

  1. Accounting, Invoicing, Billing Tools: Essential for managing finances, donations, and dues;
  2. Discussion Forums, Online Community Tools: Foster community engagement and communication;
  3. Events Management, Registration, Scheduling Tools: Streamline event-related tasks;
  4. Fundraising Software, Online Payments, Donor Management Tools: Enhance donation processing and donor relations;
  5. Mailing List Management, Email Marketing, Newsletter Tools: For effective communication strategies;
  6. Meeting Management, Conferencing, Virtual Meeting, Webinar Tools: Facilitate remote collaboration;
  7. Membership Management, CRM Tools: Manage memberships and community engagement;
  8. Multimedia Tools: Support marketing and fundraising with visual content;
  9. Project Management, Collaboration Tools: Enhance organizational productivity;
  10. SMS Text Marketing Tools: Provide timely updates via text;
  11. Social Media Tools: Grow and engage social media communities;
  12. Time-Tracking Tools: Improve productivity and time management;
  13. Volunteer Management Tools: Streamline volunteer coordination;
  14. Website Analytics, Data Tracking Tools: Optimize website performance;
  15. Website Builders, CMS Tools: For building and maintaining websites;
  16. All-In-One Solutions: Comprehensive tools covering various functions.

Securing Nonprofit Discounts

To obtain nonprofit discounts, organizations should explore pricing pages, FAQs on websites, or directly contact support or sales teams. In some cases, companies may offer software as part of in-kind donations or sponsorships.

Considerations Before Implementing Tools

Before adopting new software, nonprofits should consider factors like implementation timeline, budget constraints, projected ROI, staff buy-in, and board approval.

The Case for Moving Beyond Spreadsheets

While spreadsheets may suffice for small communities, they become cumbersome as organizations grow. By investing in quality software, nonprofits can automate administrative tasks, scale activities, save costs, increase revenue, reduce errors, pass on knowledge, and analyze data effectively.

The All-In-One Solution: Membership Management Software

A notable solution is membership management software, which automates major administrative tasks. Wild Apricot, for instance, has been recognized as a leading software in this category, offering a range of functionalities from payment processing to member communication and financial reporting.

Nonprofits interested in exploring Wild Apricot’s capabilities can start with a free 60-day premium trial or opt for a free basic plan.

Exploring Additional Software Options

The journey in digital transformation for nonprofits doesn’t end here. There are many more software options available, each tailored to meet specific needs and challenges of nonprofit organizations.

Financial Management Tools for Nonprofits

In the realm of nonprofit organizations, tools for accounting, invoicing, and billing are indispensable. They play a critical role in managing the inflow and outflow of funds, encompassing expenses, payroll, member dues, and donations.

The Importance of Financial Tools in Nonprofits

The necessity of these tools cannot be overstated, particularly for nonprofits. Accurate financial record-keeping is essential, not just for internal management but also for regulatory compliance. These tools streamline the financial management process, ensuring efficiency and minimizing the risk of errors.

Organizations should anticipate spending around $10 to $20 monthly for these essential tools.

Expert Insights from Tim Chan, FreshBooks

Tim Chan, the Manager of Support at FreshBooks, advises that the right accounting software should simplify, not complicate, an organization’s operations. He notes that smaller organizations might not need complex software and can benefit from simpler solutions designed for non-accountants. These tools aid in tasks like online payment collection, expense tracking, and report generation.

Alt: Rows of champagne glasses on a serving tray, prepared for a celebration

Top Accounting and Billing Tools

  1. Pabbly Subscription Billing: Customizable for one-time and recurring payments in over 25 currencies. Features include sales analysis and tax management. Starts at $9/month;
  2. FreeAgent: Web-based software catering to small businesses and individuals, simplifying all financial aspects. Free 60-day trial; plans from £9.50/month;
  3. FreshBooks: Offers services like time and expense tracking, invoice and estimate creation, with add-ons for expanded capabilities. Free 60-day trial; plans from $7.60/month;
  4. Hiveage: Allows unlimited clients and invoices, online payment acceptance, and data import/export. Free limited account; plans from $16/month;
  5. MoneyMinder: Designed for nonprofit treasurers, this software facilitates transaction entries, account reconciliation, and financial reporting. Free limited account; plans from $159/year;
  6. Nomisma: A comprehensive solution for bookkeeping, payroll, accounts finalization, and CRM. Prices start at £3/month;
  7. Quickbooks: Cloud-based software offering features like unlimited invoices, income and expense tracking. Free 60-day trial; plans from $10/month;
  8. Quickbooks Invoice Generator: A free, no-login required invoice generator;
  9. Rerun: Suitable for businesses and organizations for automating billing and accepting recurring payments. Free 60-day trial; plans from $19/month;
  10. Ronin: Allows team time tracking and supports recurring invoices, online payments. Free 14-day trial; plans from $15/month;
  11. Sage One: User-friendly full-featured bookkeeping software. Free 60-day trial; plans from $15/month;
  12. Xero: Promoted as the easiest online accounting software. Free 60-day trial; plans from $15/month;
  13. Zuora: Specializes in subscription and recurring payments, integrates with Salesforce. Pricing upon request.

Online Community Engagement Tools

What are Online Community Tools? These tools establish online platforms for community engagement, allowing members to interact and discuss mission-related topics.

The Value of Online Community Tools

In scenarios where face-to-face communication isn’t feasible, online communities offer an excellent alternative. Moderators in these forums can gain valuable insights into member concerns and preferences, assisting nonprofits in enhancing their value proposition.

Nonprofits should budget between $5 to $200 per month for these tools.

Expert Opinion from Anna Caraveli

Anna Caraveli, Managing Partner at The Demand Networks, emphasizes the importance of creating communities with a shared purpose that yield tangible outcomes for stakeholders. She suggests using private platforms that facilitate meaningful relationships and the transformation of member-generated intellectual capital into valuable resources.

Leading Online Community Tools

  1. BulletinBoards: Offers a feature-rich private message board service. Priced at $9.95/month with unlimited support;
  2. CreateAForum: A free tool supporting unlimited posts and boards, with e-commerce integration. Paid plans from $5/month;
  3. Crowdstack: Provides a scalable environment for public or private forums. Free limited account; plans from $59/month;
  4. Tapatalk: Hosts forums with various features like spam detection and theme customization. Free limited account; plans from $5/month;
  5. Nabble: Offers customizable apps including forums, mailing lists, and galleries. Free;
  6. Ninja Post: Quick setup for message boards with social integrations. Plans from $199/month;
  7. ProBoards: Easy-to-setup hosted message board service. Free limited account; plans from $49.99/month;
  8. QuickTopic: Ideal for quick group discussions via email or browser. Free limited account; paid plans upon request;
  9. Unison.io: A communication tool for various group sizes, enhancing community organization. Free limited account; plans from $15/month;
  10. Zoho Discussions: Facilitates customer support and private communities for problem-solving and idea exchange. Plans from $12/month;
  11. Say2B: A customer loyalty platform offering rewards and discounts. Free limited account; plans from $25/month.

Tools for Managing Events, Registration, and Scheduling

Event management, registration, and scheduling tools are essential for planning and executing events. They handle tasks like registration, payment processing, attendee communication, and marketing, making event organization more streamlined.

Why Event Management Tools are Crucial

These tools are vital for attracting new members and ensuring the smooth operation of events. Automating most of the event-related tasks, they help in managing the overwhelming aspects of event organization.

Nonprofits should budget between $20 to $100 monthly for these tools.

Expert Opinion: Jeff Hurt, Velvet Chainsaw Consulting

Jeff Hurt, Executive Vice President at Velvet Chainsaw Consulting, warns against seeing event management software as a panacea for creating successful events. He emphasizes that while these tools aid in logistics and efficiency, they don’t substitute for strategic planning and experience design. He suggests focusing on strategy and creating unique experiences for the target audience before choosing event management software. He also recommends considering tools like FastBar for digital ticketing and silent auctions at fundraisers and receptions.

Recommended Event Management Tools

  1. Amilia: Offers registration, CRM, and more. Starts at $99/month;
  2. Bizzaboo: An all-in-one platform with a website builder, mobile app, and analytics. Pricing upon request;
  3. Aventri: Simplifies complex event planning, integrates with multiple platforms. Pricing upon request;
  4. Eventbrite for NonProfits: Online event registration with promotional tools. 2% + $0.79 per ticket;
  5. Set a Time: Online scheduling with custom forms, text messages, and more. 14-day trial, plans from $7/month;
  6. Event Wizard: Online registration website creation with a suite of tools. $3.45/registration or $10,000/year;
  7. Formsite: Easy form builder for payments and data analysis. Plans from $21/month;
  8. Meetup: Facilitates organizing and finding local groups. Free limited account, plans from $30/month;
  9. Regpack: Registration with integrated payment processing and user management. Plans from $125/month;
  10. Reservio: Simple scheduling with an online booking system. Free limited account, plans from $10/month;
  11. OnceHub: Online scheduling integrated with Google Calendar. Free limited account, plans from $10/user/month;
  12. Setster: Embeddable scheduling widget for websites. 15-day trial, plans from $16/month.
  13. SUMO: Appointment scheduling built on Salesforce. Pricing upon request;
  14. SurveyAnyplace: Interactive feedback collection tool. 7-day trial, plans from $39/month;
  15. Whova Lead Retrieval App: Business card and QR scanner for trade shows. Free for exhibitors with organizer purchase.

Fundraising, Online Payments, and Donor Management Tools

These tools assist in online fundraising, executing crowdfunding campaigns, collecting payments and donor information, and more.

For efficient fundraising, reducing paperwork and automating payments, ticket sales, and reports is crucial. These tools also aid in creating donation pages and promoting them online.

Nonprofits should allocate $50 to $200 monthly for these tools.

Recommended Fundraising Tools

  1. 4aGoodCause: Online donation acceptance, event registration, and more. Plans from $84/month;
  2. Donorbox: Simple setup for recurring donations. 1.5% transaction fee plus processing fees;
  3. DonorPerfect: Complete fundraising and donor management solution. Plans from $99/month;
  4. DonorTools: Nonprofit donor database for charities. 60-day trial, then $39/month;
  5. Double the Donation: Increases revenue through matching gifts. Plans from $799/year;
  6. eTapestry: Tracks donors and manages gifts. Pricing upon request;
  7. FirstGiving: Tools for peer-to-peer fundraising and donor communication. Plans from $600/year;
  8. Fundly: Crowdfunding platform with options for nonprofits. 4.9% platform fee plus transaction fees;
  9. GiftTool Solutions: Manages online donations, event registration, and more. Plans from $25/month;
  10. Panorama: Digital fundraising platform for event management. Pricing upon request;
  11. Givelify: Easy donation tracking for donors and nonprofits. 2.9% + $0.30/transaction;
  12. Network For Good: Manages donations and peer-to-peer fundraising. Plans from $200/month;
  13. Bonfire: T-shirt fundraising platform with reduced processing fees. Free.

Email Marketing and Newsletter Management Tools

These tools are designed for tracking contacts, managing newsletters and campaigns, and analyzing engagement metrics like open and click rates. As contact lists grow, traditional methods like Outlook and Excel become insufficient. Automated tools are necessary for effective communication and organization.

Nonprofits should budget between $10 to $90 monthly for these services.

Recommended Email Marketing Tools

  1. ActiveCampaign: Offers beautiful templates and robust tracking. Plans from $15/month;
  2. AWeber: Provides newsletters, autoresponders, and analytics tools. Free limited account, plans from $16.15/month;
  3. Campaigner: User-friendly email campaign management. 60-day trial, plans from $59/month;
  4. Constant Contact: Creates professional emails with ease. Plans from $20/month;
  5. Emma: Personalized and relevant email marketing. Plans from $89/month;
  6. iContact: Manages newsletters and autoresponders. Free limited account, plans from $20/month;
  7. Mad Mimi: Simplified email marketing service. Plans from $10/month;
  8. MailChimp: DIY service for HTML emails and contact management. Free limited account, plans from $9.99/month;
  9. Mailman: Web-based tool for email discussion and newsletter lists. Free under GNU General Public License;
  10. NetAtlantic: Scalable email service. Pricing upon request;
  11. Omnisend: Ecommerce marketing automation platform. Free limited account, plans from $16/month;
  12. VerticalResponse: Offers email templates and social sharing features. 60-day trial, plans from $11/month;
  13. NEWOLDSTAMP: Email signature marketing platform. Plans from $8/month.

Virtual Meeting and Conferencing Tools

These tools facilitate organizing and conducting virtual meetings and events, enhancing engagement and communication among team members. Virtual meetings offer convenience, especially when team members are dispersed or travel is involved. They also increase team engagement and communication.

Organizations should budget between $10 to $90 monthly for these tools.

Expert Advice: Dr. Richard Lent, Meeting for Results

Dr. Richard Lent, Co-founder of Meeting for Results, emphasizes the importance of clarity in virtual meetings. He advises sending participant lists with pictures before meetings, assigning specific roles for smoother conduct, and engaging participants actively during meetings.

Recommended Virtual Meeting Tools

  1. BoardEffect: Features online board books, scheduling, and more. Pricing upon request;
  2. BoardPaq: Cloud service for paperless board meetings. Pricing upon request;
  3. Bookafy: Online software for various bookings. Free limited account, plans from $7/month;
  4. DirectorPoint: Manages committees and members efficiently. Plans from $15/month;
  5. GoToMeeting & GoToWebinar: Facilitates online meetings and webinars. Plans from $89/month;
  6. HighFive: Simplifies calls with video and screen sharing. Pricing upon request;
  7. LucidMeetings: Automates standard meeting tasks. Plans from $12.5/host/month;
  8. PickTime: Free online appointment-making software. Paid plans from $9.99/month;
  9. SuperSaaS: Customizable online appointment scheduling. Free limited account, plans from $8/month.

Membership and Contact Management Tools

Membership management and CRM tools are vital for handling a growing membership database, automating tasks, and improving organizational efficiency.

These tools automate various aspects like contact records, membership renewals, event registrations, and sending reminders, allowing for better resource management. Nonprofits should consider a budget of $15 to $50 monthly for these tools.

Wes Trochlil, founder of Effective Database Management, suggests considering the vendor’s client base, reputation, product functionality, pricing model, and customer support when choosing membership management software.

Recommended Membership Management Tools

  1. AddressTwo: Simple CRM for managing contacts and activities. Plans from $14.95/month;
  2. Memberize: Web-based event and membership management. Plans from $50/month;
  3. SageCRM: On-demand CRM solution with training and support. Pricing upon request;
  4. Salesforce: Leading CRM solution with discounts for nonprofits. Pricing upon request;
  5. TimeLog Project: Combines time tracking, CRM, and invoicing. Plans from €4.50/license/month;
  6. WebCRM: Online CRM with email and SMS integration. 14-day trial, plans from 22 GBP/month;
  7. Zoho CRM: Free for up to 3 users, with a range of features. Plans from $14/month.

Project Management and Collaboration: Enhancing Team Productivity

Project management, document editing, sharing, and collaboration tools are digital solutions designed to enhance team efficiency and project coordination. These tools streamline workflows, facilitate communication, and centralize project resources, enabling teams to work together more effectively.

These tools are essential for modern team dynamics. Shiv Narayanan, Founder of How To SaaS, emphasizes their role in improving team communication. A centralized project hub means crucial information is always accessible, leading to informed decision-making. He also suggests exploring the principles of Scrum for optimizing team performance.

Key Tools and Their Costs

  1. Asana: Streamlines task and project tracking, offering a blend of tasks, conversations, and dashboards. Pricing: Free basic; from $10.99/month for advanced features;
  2. Basecamp: Facilitates project management and collaboration with file sharing and task assignments. Pricing: 60-day trial; then $99/month;
  3. Dropbox: A simple, secure file sharing and storage solution. Pricing: Free basic; plans from $9.99/month;
  4. GoogleDrive: Allows easy creation, sharing, and collaboration on Google Docs and other files. Pricing: Free;
  5. Trello: A visual task management tool that organizes tasks into boards and lists. Pricing: Free basic; from $5/month for additional features.

Social media tools assist in scheduling posts, analyzing effectiveness, and growing an online community. 

Top Social Media Tools

  1. Buffer: Manages and analyzes posts across platforms. Pricing: Free basic; from $5/month;
  2. Hootsuite: Automates content discovery and sharing. Pricing: 60-day trial; from $49/month.

Time-tracking tools help analyze team productivity and identify areas for improvement. David Klein, Director of Marketing at ClickTime, highlights their role in managing program costs and ensuring compliance.

Leading Time-Tracking Solutions

  1. ActiTIME: Offers browser and mobile tracking with project management features. Pricing: Free basic; from $6/month;
  2. Clockify: A free time tracker and timesheet app for unlimited users. Pricing: Free.

Volunteer management tools are crucial for nonprofits to manage volunteer schedules and enhance their experience. 

Effective Volunteer Management Systems

  1. BetterImpact: Manages volunteers with application forms, scheduling, and reporting. Pricing: Upon request;
  2. Volgistics: A comprehensive system with scheduling, tracking, and communication. Pricing: Starts at $9/month.

Website analytics tools provide insights into visitor behavior, helping to identify areas for improvement.

A concert with a crowd of people enjoying the performance under dynamic stage lights

Recommended Analytics Tools

  1. Google Analytics: Offers detailed reports on visitor demographics and behavior. Pricing: Free;
  2. Crazy Egg: Creates heat maps to visualize visitor interactions. Pricing: 60-day trial; from $24/month.

Website builders and CMS tools allow nonprofits to create and maintain their own websites, even without technical expertise.

Top Website Building Tools

  1. Wix: Offers a range of templates and a user-friendly drag-and-drop builder. Pricing: From $14/month;
  2. WordPress.com: A versatile platform for blogs and websites. Pricing: Starts at $5/month.

Comprehensive Solutions for Nonprofits

The All-In-One Advantage

All-in-one solutions integrate various functionalities like event coordination, member communication, and payment processing into a single platform, simplifying operations for nonprofits.

Leading All-In-One Nonprofit Software

  1. WildApricot: Automates membership management and event registrations. Pricing: 60-day trial; from $60/mont;
  2. MemberClicks: Serves larger organizations with comprehensive website and member management solutions. Pricing: Upon request.

These tools and platforms offer diverse capabilities, ensuring that nonprofits can find solutions tailored to their specific needs and budgets.